PCNAnswers

Friday, September 29, 2017

Last year 67% of customers hung up the phone out of frustration they could not talk to a real person. https://t.co/HiT1rYD3fX #CustServ

Last year 67% of customers hung up the phone out of frustration they could not talk to a real person. https://t.co/HiT1rYD3fX #CustServ

— PCNanswers (@PCNanswers) September 29, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 1:07 PM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Guest Blog: The Science of Business https://t.co/drJtSzNWR2 #customerservice

Guest Blog: The Science of Business https://t.co/drJtSzNWR2 #customerservice

— PCNanswers (@PCNanswers) September 29, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 6:43 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Thursday, September 28, 2017

It is 6-7 times more expensive to acquire a new customer than to keep a current one. Take care of your customers - https://t.co/dvrNK52FWA

It is 6-7 times more expensive to acquire a new customer than to keep a current one. Take care of your customers - https://t.co/dvrNK52FWA

— PCNanswers (@PCNanswers) September 28, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 7:27 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Let’s Bring This Show on the Road: 9 Tips for Working While You Travel https://t.co/KTGgNiDmfU #cutomerservice https://t.co/cn4QFqJe5R

Let’s Bring This Show on the Road: 9 Tips for Working While You Travel https://t.co/KTGgNiDmfU #cutomerservice pic.twitter.com/cn4QFqJe5R

— PCNanswers (@PCNanswers) September 28, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 1:28 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Wednesday, September 27, 2017

Your Brand is Only as Strong as Your Weakest Link https://t.co/uqZDCqNZS2 #customerservice https://t.co/OlFXTFwv1o

Your Brand is Only as Strong as Your Weakest Link https://t.co/uqZDCqNZS2 #customerservice pic.twitter.com/OlFXTFwv1o

— PCNanswers (@PCNanswers) September 27, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 4:33 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Monday, September 25, 2017

5 Top Customer Service Articles for the Week of September 25, 2017 https://t.co/KblFLMNcVG #customerservice

5 Top Customer Service Articles for the Week of September 25, 2017 https://t.co/KblFLMNcVG #customerservice

— PCNanswers (@PCNanswers) September 25, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 7:03 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Friday, September 22, 2017

Guest Blog: An Unlikely Business Makeover https://t.co/IXi1gRf4hb #customerservice https://t.co/3wINVLpdlA

Guest Blog: An Unlikely Business Makeover https://t.co/IXi1gRf4hb #customerservice pic.twitter.com/3wINVLpdlA

— PCNanswers (@PCNanswers) September 22, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 6:16 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

The Truth About AI in Customer Service https://t.co/KR45BCtW62 #cutomerservice https://t.co/JzegSw4U8m

The Truth About AI in Customer Service https://t.co/KR45BCtW62 #cutomerservice pic.twitter.com/JzegSw4U8m

— PCNanswers (@PCNanswers) September 22, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 1:08 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Wednesday, September 20, 2017

What Makes Good Customer Service https://t.co/tjQjGZ4bUt #customerservice https://t.co/f4wHoj9sSE

What Makes Good Customer Service https://t.co/tjQjGZ4bUt #customerservice pic.twitter.com/f4wHoj9sSE

— PCNanswers (@PCNanswers) September 20, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 5:38 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Tuesday, September 19, 2017

Amazing Business Radio: Judy Hoberman https://t.co/beO4z4irAm #customerservice https://t.co/aiajYUp6Mm

Amazing Business Radio: Judy Hoberman https://t.co/beO4z4irAm #customerservice pic.twitter.com/aiajYUp6Mm

— PCNanswers (@PCNanswers) September 19, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 5:22 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Monday, September 18, 2017

5 Top Customer Service Articles for the Week of September 18, 2017 https://t.co/d8dvFCcHva #customerservice

5 Top Customer Service Articles for the Week of September 18, 2017 https://t.co/d8dvFCcHva #customerservice

— PCNanswers (@PCNanswers) September 18, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 5:02 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Friday, September 15, 2017

Guest Blog: How Does AI Marketing Help Drive Customer Engagement? https://t.co/nJ5GS731zE #customerservice

Guest Blog: How Does AI Marketing Help Drive Customer Engagement? https://t.co/nJ5GS731zE #customerservice

— PCNanswers (@PCNanswers) September 15, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 6:32 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

How to Turn Negative Reviews Into New Customers https://t.co/I0c8PuG4vB #cutomerservice https://t.co/GIFwAv8Ush

How to Turn Negative Reviews Into New Customers https://t.co/I0c8PuG4vB #cutomerservice pic.twitter.com/GIFwAv8Ush

— PCNanswers (@PCNanswers) September 15, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 12:47 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Wednesday, September 13, 2017

Simple Words and Phrases Can Enhance the Customer’s Experience https://t.co/Og5Ha6ZrmZ #customerservice https://t.co/FU5DbCKwru

Simple Words and Phrases Can Enhance the Customer’s Experience https://t.co/Og5Ha6ZrmZ #customerservice pic.twitter.com/FU5DbCKwru

— PCNanswers (@PCNanswers) September 13, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 5:16 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Monday, September 11, 2017

5 Top Customer Service Articles for the Week of September 11, 2017 https://t.co/VPejv2sZjV #customerservice

5 Top Customer Service Articles for the Week of September 11, 2017 https://t.co/VPejv2sZjV #customerservice

— PCNanswers (@PCNanswers) September 11, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 4:40 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Friday, September 8, 2017

Guest Blog: 5 Lessons I’ve Learned from Answering Support Tickets https://t.co/pdSczqVQZy #customerservice https://t.co/Vx4YOugUMP

Guest Blog: 5 Lessons I’ve Learned from Answering Support Tickets https://t.co/pdSczqVQZy #customerservice pic.twitter.com/Vx4YOugUMP

— PCNanswers (@PCNanswers) September 8, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 6:20 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

The Digital Nomad’s Toolkit for Staying Productive https://t.co/A6uURq2CYi #cutomerservice https://t.co/Ex3bbziCOi

The Digital Nomad’s Toolkit for Staying Productive https://t.co/A6uURq2CYi #cutomerservice pic.twitter.com/Ex3bbziCOi

— PCNanswers (@PCNanswers) September 8, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 12:26 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Wednesday, September 6, 2017

Big Mistake… Don’t Judge a Book Buy Its Cover https://t.co/tHVMS6OU5b #customerservice https://t.co/KoHIPHDEIU

Big Mistake… Don’t Judge a Book Buy Its Cover https://t.co/tHVMS6OU5b #customerservice pic.twitter.com/KoHIPHDEIU

— PCNanswers (@PCNanswers) September 6, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 5:09 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Tuesday, September 5, 2017

Amazing Business Radio: Matt Peterson https://t.co/5ttRwsLZ9l #customerservice https://t.co/LX12b5tREk

Amazing Business Radio: Matt Peterson https://t.co/5ttRwsLZ9l #customerservice pic.twitter.com/LX12b5tREk

— PCNanswers (@PCNanswers) September 5, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 4:49 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Monday, September 4, 2017

5 Top Customer Service Articles for the Week of September 4, 2017 https://t.co/WbhA1mlSon #customerservice

5 Top Customer Service Articles for the Week of September 4, 2017 https://t.co/WbhA1mlSon #customerservice

— PCNanswers (@PCNanswers) September 4, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 4:27 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Saturday, September 2, 2017

Release Notes: August https://t.co/IPvooOjftf #cutomerservice https://t.co/yvB2zceSHp

Release Notes: August https://t.co/IPvooOjftf #cutomerservice pic.twitter.com/yvB2zceSHp

— PCNanswers (@PCNanswers) September 2, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 12:12 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Friday, September 1, 2017

Guest Blog: Don’t Make Me Wait https://t.co/zbSjsYBVTr #customerservice https://t.co/rSsKXr7u1Y

Guest Blog: Don’t Make Me Wait https://t.co/zbSjsYBVTr #customerservice pic.twitter.com/rSsKXr7u1Y

— PCNanswers (@PCNanswers) September 1, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 6:47 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service

Listen While You Lead: 3 Unexpected Lessons for New Managers https://t.co/wGcs6wiUA9 #cutomerservice https://t.co/NLntWkiHkt

Listen While You Lead: 3 Unexpected Lessons for New Managers https://t.co/wGcs6wiUA9 #cutomerservice pic.twitter.com/NLntWkiHkt

— PCNanswers (@PCNanswers) September 1, 2017

from Twitter https://twitter.com/PCNanswers
Posted by Andrew Holly at 12:12 AM No comments:
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Labels: answering service, customer experience, customer service, telephone answering service
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      • Last year 67% of customers hung up the phone out o...
      • Guest Blog: The Science of Business https://t.co/d...
      • It is 6-7 times more expensive to acquire a new cu...
      • Let’s Bring This Show on the Road: 9 Tips for Work...
      • Your Brand is Only as Strong as Your Weakest Link ...
      • 5 Top Customer Service Articles for the Week of Se...
      • Guest Blog: An Unlikely Business Makeover https://...
      • The Truth About AI in Customer Service https://t.c...
      • What Makes Good Customer Service https://t.co/tjQj...
      • Amazing Business Radio: Judy Hoberman https://t.co...
      • 5 Top Customer Service Articles for the Week of Se...
      • Guest Blog: How Does AI Marketing Help Drive Custo...
      • How to Turn Negative Reviews Into New Customers ht...
      • Simple Words and Phrases Can Enhance the Customer’...
      • 5 Top Customer Service Articles for the Week of Se...
      • Guest Blog: 5 Lessons I’ve Learned from Answering ...
      • The Digital Nomad’s Toolkit for Staying Productive...
      • Big Mistake… Don’t Judge a Book Buy Its Cover http...
      • Amazing Business Radio: Matt Peterson https://t.co...
      • 5 Top Customer Service Articles for the Week of Se...
      • Release Notes: August https://t.co/IPvooOjftf #cut...
      • Guest Blog: Don’t Make Me Wait https://t.co/zbSjsY...
      • Listen While You Lead: 3 Unexpected Lessons for Ne...
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