Tuesday, January 31, 2017

The Supportive: The ‘I’ in customer service ROI https://t.co/Wt8T56OX0S #cutomerservice https://t.co/umo9RlCPoe


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… https://t.co/snGDnKt9he #customerexperience https://t.co/Ty2MgGjWGn


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Amazing Business Radio: Scott McKain https://t.co/z1sARILOc5 #customerservice https://t.co/Pl1vzNP2OB


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Monday, January 30, 2017

3 takeaways from retail’s Big Show in the Big Apple https://t.co/wkWIWaUIHk #customerservice https://t.co/wetAE69yJT


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3 Simple Phone Tips To Make A Prospect More Likely To Buy https://t.co/e046nBBNaZ https://t.co/xYPMtr2ITF


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5 Top Customer Service Articles For the Week of January 30, 2017 https://t.co/wQbls7Zbsh #customerservice


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Thursday, January 26, 2017

These are three companies that do #customerservice the right way (and how you can too) https://t.co/lCbHgfZxKs


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Salesforce Blog Fans — Read This! https://t.co/UkYsoJ2Dkk https://t.co/e1HWrZDVV8


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Channel changes score high with Ditzo’s online insurance customers https://t.co/KimfJZvO0B #customerservice https://t.co/8t1ki6zdxL


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Step-By-Step Guide to Measuring Customer Service ROI https://t.co/yX1dUHdlP2 #cutomerservice https://t.co/CoZ18qcvxD


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10 Ways to Improve Your Chances of Getting a Small Business Loan https://t.co/Q3N69zRQA4 https://t.co/DwS2mFNvtf


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Wednesday, January 25, 2017

Improving phone support efficiency https://t.co/RIDNTvnB83 #customerservice https://t.co/uVDB9Sx29y


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5 Marketing Trends for 2017 https://t.co/pCihoNVnZh https://t.co/laGOsoHEV5


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Dollar Shave Club Teaches a Valuable Customer Service Lesson https://t.co/KUduYtdDME #customerservice https://t.co/aOKdPfgx8h


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Want to know what an #answeringservice actually does? Here are some of our more popular services. https://t.co/94GfajCO73


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Tuesday, January 24, 2017

Zendesk Neighbor Foundation 2016 Annual Report https://t.co/gDJOfiUcBV #customerservice https://t.co/InDKv6DB6g


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Calculating the ROI of Customer Service https://t.co/w4PpvzSTlU #cutomerservice https://t.co/VePix5fdIk


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https://t.co/dKlK5XSviB #customerexperience https://t.co/gialgA5Moo


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G2 Crowd Puts the Spotlight on App Cloud, Marketing Cloud and Quip in “Best Software 2017” List… https://t.co/T8udYsu9d2


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Monday, January 23, 2017

63% of your full-time employees are actively looking for a new job. How good is their #customerservice? https://t.co/LeQbvi5PMP


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Customize your chat widget with the Web SDK https://t.co/5lJTv5uALy #customerservice https://t.co/9DYDElNYje


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5 Top Customer Service Articles For the Week of January 23, 2017 https://t.co/CD0wxTljFj #customerservice


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8 Tips for Aligning Sales and Service https://t.co/pBwOEg6GTn https://t.co/HKdyWpqiJM


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Friday, January 20, 2017

85% of your prospects will hang up and call a competitor rather than leave a voicemail. https://t.co/h8Mm50rzHu #dontmisscalls #smallbiz


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Tim Ferriss: 8 Tips from the Master in Productivity https://t.co/llY40GlRjb https://t.co/c03QqV7DHZ


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Guest Blog: Why Knowledge Base Integration with Live Chat Is Important for Better Customer Support… https://t.co/M0nV46NgCz


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How to add value to your customer data https://t.co/WvQAR6JAd4 #customerservice https://t.co/TQDBnTcPf0


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Avoid Burnout by Evaluating New Opportunities https://t.co/7BfCj2zv30 #cutomerservice https://t.co/kgBY6khMUY


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Friday, January 6, 2017